HCL NOTES & DOMINO CASE STUDIES

HCL expertise for organisations that continue to rely on — and invest in — Domino.

Long-term development, platform upgrades, web modernisation, embedded specialists and ongoing support for business-critical HCL Notes and Domino environments.

Client names and identifying project details are withheld in these public case studies.

HCL DELIVERY CAPABILITYDevelop. Upgrade. Modernise. Support.
01DevelopmentEnhance important applications
02UpgradesControlled platform change
03ModernisationExtend apps to the web
04SupportSpecialists who know the platform
EXPERIENCE20+ years of technology delivery
ENGAGEMENTSLong-term client relationships
DELIVERYOnsite and Australian-based specialists
APPROACHMaintain, improve and modernise
SELECTED EXPERIENCE

Three environments. Different needs. The same requirement for dependable specialist capability.

These examples show that HCL work is rarely one-size-fits-all. Some organisations need controlled upgrades, others need embedded developers or modern web experiences. Hyperware supports the platform around the business requirement.

CASE STUDY 01
VICTORIAN GOVERNMENT ORGANISATION

Long-term application development and controlled HCL platform upgrades.

A decade-long engagement supporting important Notes and Domino applications while progressively moving the platform onto newer supported versions.

SECTORGovernment
RELATIONSHIPApproximately 10 years
PLATFORM JOURNEY9.0.1 → 12.0.2 → 14.5
FOCUSDevelopment, upgrades, testing & support
THE ENVIRONMENT

Business-critical applications backed by deep platform knowledge.

The organisation has relied on HCL Notes and Domino applications for many years to support essential business operations. Hyperware has provided ongoing application development, maintenance and enhancement, building detailed knowledge of the applications, technical environment and operational requirements.

THE DELIVERY

Major upgrades without losing operational continuity.

Hyperware planned and delivered upgrades from Notes and Domino 9.0.1 to 12.0.2 and subsequently to 14.5. The work covered development, test and production environments, server upgrades, compatibility reviews, application testing, validation and controlled implementation.

Application development & enhancement Domino server upgrades Development / test / production coordination Database compatibility reviews Pre- and post-upgrade testing Controlled implementation Ongoing technical support
OUTCOMEContinuity through change

The organisation retained continuity across essential applications while progressing to newer HCL versions. Long-term knowledge of the environment reduced upgrade risk and supported structured testing, implementation and ongoing development.

CASE STUDY 02
AUSTRALIAN MANUFACTURING ORGANISATION

Embedded HCL expertise, application development and progressive modernisation.

Long-term specialist support for operational Notes and Domino applications, including onsite expertise, troubleshooting, enhancements and selected web modernisation.

SECTORManufacturing
ENGAGEMENTLong-term and ongoing
DELIVERY MODELOnsite specialist capability
FOCUSDevelopment, support & web modernisation
THE ENVIRONMENT

Operational applications that need specialist care and continuous improvement.

The organisation uses HCL Notes and Domino applications to support important operational and business processes. Rather than treating these systems as static, Hyperware provides ongoing development and enhancement so they continue to meet changing business requirements.

THE DELIVERY

Specialists embedded close to the business.

Hyperware has supplied experienced HCL resources to work onsite with the organisation and continues to provide specialist capability. The team develops new functionality, maintains existing databases, resolves issues and modernises selected interfaces for contemporary web access.

Experienced onsite HCL specialists New application functionality Notes & Domino database maintenance Troubleshooting and technical support Interface modernisation Web delivery of applications and information Ongoing development continuity
OUTCOMESpecialist capability without rebuilding the team internally

The organisation has direct access to experienced HCL expertise when required. Applications remain supported and continue to evolve, while embedded knowledge enables faster issue resolution and stronger continuity across the operating environment.

CASE STUDY 03
AUSTRALIAN PAYMENTS INDUSTRY ORGANISATION

Modern member-facing and internal Domino web applications.

Specialist Domino web development supporting member services, internal applications and a consistent modern user experience for an organisation without dedicated in-house Domino developers.

SECTORPayments & financial services
RELATIONSHIPApproximately 5 years
DELIVERY MODELExternal specialist development capability
FOCUSWeb applications, UX standards & support
THE ENVIRONMENT

Domino web applications supporting member and internal services.

The organisation uses Domino web applications across member-facing services and internal business processes. With no dedicated Domino development resources internally, it required a dependable external capability that could understand the environment and deliver ongoing development.

THE DELIVERY

Web development focused on usability, consistency and maintainability.

Hyperware has developed and supported Domino web applications including member and internal applications, document libraries, member and contact information, notification-style experiences and UI standards that provide a more consistent user experience across the environment.

Domino web application development Member-facing and internal applications Document libraries Member and contact information Notification-style functionality UI standards and UX improvements Ongoing development and support
OUTCOMEA dependable external Domino development capability

The organisation has access to specialist HCL web-development expertise without needing to maintain that capability internally. Its Domino applications continue to support important services while receiving ongoing enhancements and a more consistent modern interface.

THE COMMON THREAD

HCL expertise that works around the business — not the other way around.

Whether the requirement is a major platform upgrade, onsite development capability or modern Domino web applications, Hyperware provides the specialist knowledge needed to maintain continuity and keep important systems evolving.

Maintain what matters.
Modernise where it adds value.