RAG + CYBER SECURITY
AI Cyber Security Knowledge & Awareness Platform
Making approved security guidance easier to find, understand and apply in the flow of work.
CASE STUDYAsk → Guide
01Ask
02Retrieve
03Ground
04Guide
The challenge
The challenge behind the technology.
Security policies and procedures were spread across multiple documents, making it difficult for employees to quickly find the right guidance when they needed it.
The objective
Making approved security guidance easier to find, understand and apply in the flow of work.
The solution
Technology connected directly to the business process.
Hyperware developed a RAG-based security assistant that retrieves relevant information from approved cyber-security documentation and generates answers grounded in those sources.
Grounded answers
Responses are based on approved internal policies and procedures rather than model knowledge alone.
Source references
Employees can verify the answer and open the relevant source material.
In-the-moment awareness
Security guidance becomes available when an employee is making a decision, not only during annual training.
Broader security context
The architecture can also support alert summarisation, contextual policy guidance and investigation support.
Business outcomes
Practical improvements that can be seen in day-to-day work.
The value comes from reducing friction, improving visibility and making better use of the organisation’s existing technology and information.
Employees can obtain relevant security guidance in the moment a decision is made.
Natural-language access reduces the time spent searching across policy documents.
Answers are grounded in the organisation’s approved security information.
Source-backed retrieval reduces reliance on unverified model knowledge.
References allow employees to check the guidance and open the governing source.
The same approach can support broader proactive security awareness use cases.